Contacts and Websites

For Questions About: Contact: You'll Need:
Medical: In California and Pennsylvania
Aetna PPO 1-877-204-9186
www.aetna.com
Group/Policy # 0847267
Aetna High Deductible PPO with Health Savings Account (HSA) www.aetna.com Group/Policy # 0847267
Aetna HMO CA 1-800-445-5299
www.aetna.com
Group/Policy # 0847267
Aetna HMO PA 1-800-445-5299
www.aetna.com
Group/Policy # 0847267
Kaiser HMO 1-800-464-4000
www.kaiserpermanente.org
Group/Policy #35003 (Northern CA)
Group/Policy #230518 (Southern CA)
Aetna International Travel Insurance 1-800-231-7729
1-813-775-0190
N/A
Medical: Outside California and Pennsylvania
Aetna PPO/Aetna Open Access 1-877-204-9186
www.aetna.com
Group/Policy # 0847267
Aetna High Deductible PPO with Health Savings Account (HSA)

Health Savings Account (HSA)
1-877-869-4077
www.aetna.com
1-800-284-4885 (Monday‒Friday 5 a.m – 5 p.m. EST, Saturday 7 a.m.- 12 p.m. PST)
www.healthhub.com
Group/Policy # 0847267


N/A
Aetna International Travel Insurance 1-800-231-7729
1-813-775-0190
N/A
Prescription Drugs
Aetna Retail:
1-800-238-6279
Mail Order:
1-888-792-3862
www.aetna.com
Your group/policy # is the same as your medical plan
Kaiser HMO 1-800-464-4000
www.kaiserpermanente.org

Group/Policy #35003 (Northern CA)
Group/Policy #230518 (Southern CA)

Vision
Aetna Vision Preferred 1-877-973-3238 (Monday‒Saturday 7:30 a.m. - 11 p.m. EST, Sunday 11 a.m. – 8 p.m. EST)
www.aetnavision.com
Group/Policy # 0847267
Dental
In California: Aetna 1-877-238-6200 (Monday‒Friday 8 a.m. – 6 p.m., local time of caller)
www.aetna.com
Group/Policy # 0847267
Outside California: Aetna 1-877-238-6200 (Monday‒Friday 8 a.m. – 6 p.m., local time of caller)
www.aetna.com
Group/Policy # 0847267
Life, Accident, Critical Illness, Disability, Hospital Indemnity, and Long Term Care Insurance
Basic Life and AD&D,
Short Term Disability (STD),
Long Term Disability (LTD)
1-800-421-0344
www.unum.com
Group/Policy #139427
Voluntary Life 1-800-421-0344
www.unum.com
Group/Policy #139428
Critical Illness Insurance 1-800-635-5597 N/A
Accident Insurance 1-800-635-5597 N/A
Long Term Care Insurance 1-800-227-4165
www.omnicellbenefitsltc.com
N/A
Hospital Indemnity Insurance 1--800-635-5597 GHI-1
Advocacy Services
Advocacy Services 1-866-279-0495
www.alight.com/advocacy
N/A
Employee Assistance Program (EAP)
Aetna 1-888-238-6232
www.resourcesforliving.com
(User name: Omnicell; password: EAP)
Group/Policy # 0847267
Flexible Spending Accounts
PayFlex 1-800-284-4885
www.payflex.com
Company ID #116012
401(k) Savings Plan
Fidelity Investments 1-800-835-5097
www.401k.com
Group/Policy #30263
MetLaw Legal Plan
Hyatt Legal Plans 1-800-821-6400
www.legalplans.com
N/A
Identity Theft Plan
PrivacyArmor 1-800-789-2720 (Mon- Fri 6am- 6pm PST)
www.infoarmor.com
N/A
Healthy Directions Wellness Program
Healthyroads 1-877-330-2746
www.healthyroads.com
N/A